Closing date: 11th March 2024
Joint Emergency Services Control Centre Supervisor & Trainer

Joint Emergency Services Control Centre Supervisor & Trainer

St Helena Island, South Atlantic 

2 years FTC available immediately

£27k-£32k pa, depending on experience and qualifications, plus an International Supplement of £15.9-£22.2k pa (depending on circumstances)

Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid.

The Royal St. Helena Police (RSHP) are seeking a supervisor and trainer to work with the operators in the Joint Emergency Services Control Centre (JESCC) to improve the capabilities and capacity of this service and the skills and abilities of its staff.  The JESCC provides command and control support to police, fire, sea rescue, ambulance and general maritime activities in and around St. Helena.  It also provides maritime radio support for Ascension Island. In this key role you must co-ordinate and manage response to incidents and ensure risk is identified and managed, overseeing communication between the public, police and other external agencies.

You will maintain an open, fair and supportive environment to ensure performance, quality assurance and SLA targets are achieved or exceeded. As you identify training and development needs you will provide appropriate coaching and performance feedback. You will monitor the welfare of your team to ensure appropriate support following difficult and/or sensitive incidents.

You will assess critical or potentially critical incidents to ensure safety and monitor and review ongoing incidents, identifying areas for improvement. You will also monitor the maritime ship-to-shore radio network and initiate emergency response

Educated to Level 3 or equivalent or with relevant work experience at supervisory or line management level, you have worked in a busy emergency services call handling environment, dealing with challenging callers and sensitive matters. You have a background in supervision, staff development and training, risk assessment and critical incident management, plus call management operating procedures and graded response.

Able to identify cause and effect and develop a course of action to target root causes and mitigate risks, you can motivate a team and create strong engagement with personal and team objectives and with force values, behaviours and priorities. You know how to review and assess performance, providing feedback and ensuring corrective action. Flexible, you plan ahead to allocate work and to identify and mitigate risks.

In addition, you must demonstrate your commitment to the RSHP Code of Ethics and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena.  As an officer funded through the Technical Co-Operation Programme you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.

Our Benefits Package Includes:

How to Apply:

An application form is available below, where further information can also be found, or you may contact Chief of Police David Price on +290 22310 or via email: [email protected]

Applications must be sent to [email protected] and received by 11th March 2024.

To be considered for this role, you must complete our application form.  Failure to do so will mean that your application will not be considered.  Please do not submit your CV.  

The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.

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Closing date: 28 Feb 2024
Superintendent of Prisons

Superintendent of Prisons

St Helena Island, South Atlantic 

2 years FTC available immediately

£50k pa, depending on experience and qualifications, and International Supplement of £15,900k pa.

St Helena’s most notable prisoner was of course Napoleon Bonaparte.

Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid. The St Helena Prison Service consists of the Superintendent of Prisons working alongside a Deputy Prison Manager, 4 Senior Prison Officers and 12 Prison Officers.

As Head of HM Prison & Offender Management Service on Saint Helena Island, this complex role is accountable for the compliance and delivery of Custodial Services in line with the Prison Ordinance and Regulations and includes oversight of those released from custody. You must ensure compliance with international laws on human rights for detainees on Saint Helena, Tristan da Cunha and Ascension.

Reporting directly to the Portfolio Director and advising His Excellency the Governor on urgent custodial, human rights, early release and security matters, you must ensure the Prisons Ordinance, regulations, contingency plans and policies are followed and where necessary, reviewed. With effective succession planning, you will strive to modernise and develop the service, ensuring that every staff member receives prison-specific training, awareness, support and development and has an appraisal including personal goals, opened, reviewed and closed within the set timeframes. You will be a member of the Prison Project Board for the new prison facility and ensure that adequate structures and resources are in place.

You should be Head of Function Assessment Centre, or prior to 2016 accredited as an Operational Manager, or prior to 1999 in post as a G5. An Incident Management Silver Commander you are experienced in adjudication procedures and have been a Prison Operational Manager Band 7 or above with operational experience. You must have a background in developing, coaching and mentoring staff, in managing, investigating and resolving complaints relating to prisons and prisoners and of managing a devolved budget.

In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena.  As an officer funded through the Technical Co-Operation Programme you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena.

Our Benefits Package Includes:

How to Apply:

An application form is available below, where further information can also be found, or you may contact Kedell Worboys on 0203 818 7610 or via email: [email protected].

Applications must be sent to [email protected] and received by 28 Feb 2024

To be considered for this role, you must complete our application form.  Failure to do so will mean that your application will not be considered.  Please do not submit your CV.  

The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.

Related Document Downloads